How do I change my service provider keeping the same mobile number? Everything about Mobile Number Porting – FAQs

Mobile Number Portability FAQs - Read More Buddy

What is Mobile Number Portability?

Mobile Number Portability or MNP is a newly launched service in India which provides you the opportunity to switch over networks without changing the number of your cell. So, you can change your service operator from BSNL to Airtel or for that matter one operator to another with ease by giving a meagre charge.

How do I benefit from MNP?

You can change your service operator whenever you want and that too for a meagre fee. This shoul keep the telecom operators like Airtel, Vodafone, etc. to charge moderately, as well as competitors like Reliance, BSNL to come up with better service. All-in-all, it is a boon for consumers like you and me, as the telephone rates will definitely go down, and the quality of service will improve.

What is the meaning of Porting?

Porting refers to change. Here, it refers to changing your service provider from one company to another but retaining the same phone number. So, if you are dis-satisfied with your phone operator, just change to some other company which you want to, and you’d be allowed to keep the same phone number.

How can I Port? What is the procedure/method of Mobile Number Porting?

We have described the procedure in detail. The procedure/method of mobile number porting i.e. changing your phone number from one service provider to another but the number remains the same is described here.

The basic requirement of porting your mobile number is that you should’ve at least completed 90 days with your current service provider (both in prepaid and post-paid) before changins to another provider.

Who all can avail of MNP?

Both pre-paid and post-paid customers who have been subscribed to the operator for 90 days at least can avail of MNP.

What will happen to my balance and scheme if I transfer my mobile number from one service operator to another?

If you happen to use mobile number porting, you’ll have to clear all your dues to the current subscriber, before you can transfer your phone number to another service operator. Plus, you’ll have to choose from the plan of your recipient operator if you are using MNP.

Can I shift from CDMA to GSM?

Yes, you can shift from CDMA to GSM with no problems. But, you need to have a GSM phone to use a GSM sim.

What are the documents required for Mobile Number Porting when I change my mobile number from one service operator to another?

Two passport size photographs (recently clicked), along-with the proof of address and proof of Identity are required. It is advised to carry both original and photocopies of the documents.

Where do I need to go for porting my number or transfer my phone number from one service operator to another?

You need to go to the recipient operator’s official store for changing the company. So, if you are using BSNL and want to shift to Airtel, you should go to Airtel Store.

Who will give me the Porting Code? Will the recipient operator give us the Porting Code or do I need to get it on my own?

Well, you can get the UPC yourself by sending a sms PORT <10-DIGIT Mobile Number> to 1900. A reply will come from the number 1901 within seconds. That message will have your UPC.

How much will it cost me to change my number from one service provider to another i.e. what is the Porting Charge?

Changing your phone number from one service provider to another will cost you Rs 19 according the fee fixed by TRAI (Telecom Regulatory Authority of India). In some cases, the charges can be lessened by the service provider owing to the increasing competition, or it can be done for free as well.

How many days will it take to change my number from one service provider to another?

At least 4 days, and at the max 7 days after you’ve registered for it. Your number will be functional during this period but will be dead for 2 hours when the porting execution will take place.

Can porting be cancelled after I have registered for it?

Yes, you can cancel the porting request, but you’d need to submit a written request for cancellation.

Will I be charged extra for cancellation of porting?

No, you won’t be charged. But, Rs 19 charged earlier won’t be refunded.

Does porting include shifting from a pre-paid connection to a post-paid one in the same network or the same service provider?

Yes, you can shift from a pre-paid connection to a post-paid or vice-versa within the same service provider. But, for this MNP won’t be required. MNP would be required if you’d want to change the service provider.

Can I shift from CDMA to GSM?

Yes, you can shift from CDMA to GSM with no problems. But, you need to have a GSM phone to use a GSM sim.

  • Yogesh

    Hi, thanks for giving this all information……Apart form,my problems is different…
    I m leaving in Australia,melbourne.so,My last neteork provisers was “3(network provider)”. I was finished my contract  with them before 6-7 months ago.After I have try with TPG(network provider) using a same My old Mobile no. But TPG Provider tell me that we wasn’t successed to proting your mobile no,Due to they not release My mobile no…..They(“3″) have suspended My mobile no….. so Que is ,how can i release my Mobile no or any Comitee who can help me to release my mo no….?  My Email:  dyrdesai@yahoo.com
    could u pls help me any body……

  • Gaurav Bhanot

    Hi n thanks for all the information which is most useful to anyone but i have some other problem like am using Airtel from last 7 years and my number is 9958147303, few months bacj we faced network problem in our office, when we try to rectify this problem with the help of  Airtel peoples so we are just moving from one customer care to another customer care but their is no such person to guide us what we do. Recently we came to know that idea is offering us a great plan apart of this they agree to put their network booster in our office premises so we accept their offer n we do as per their instructions we all got our port ids and we given those port ids to idea team from which they can do the same the network other then airtel has been converted but our airtel number are still working and idea sim cards are still show INACTIVE SIM when we go through this matter we came to know AIRTEl RE GRATE to relase our numbers.They are not providing service and they are not realesing our numbers in this case we as a customer still suffer from the same problem cxan you please help us ouytr of this.

    Regards

    Gaurav Bhanot

    • airtel sucks

       Airtel people are the worst and no more than blood sucking parasites trying every way of extorting money from their customers.  I wish them the worst luck.

    • airtel sucks

       Airtel people are the worst and no more than blood sucking parasites trying every way of extorting money from their customers.  I wish them the worst luck.

  • siva kumar

    What will be new call rate i get from new network. The same call rate what i have in that old network. Or they will provide a new call rate.

  • jiji

    after getting the port number i delayed to fill the form and the port number get invalid .what should i do?

  • Jagakala

    I am using Reliance mobile prepaid CDMA. I want to convert it to GSM. I gave SMS to PORT to 
    1900. But I am getting the answer as “your request cannot be processed”. The same answer is repeated every time. What is next procedure..
    Jagadeesan

  • Jagakala

    I am using Reliance CDMA mobile prepaid. I wanted to change to GSM.I gave SMS to 1900 for PORT.  But everytime I am getting the reply as “your request cannot be processed” What is the next step I supposed to do. Thanks.
    Jagadeesan

  • Raj_khtale

    I am using Reliance CDMA mobile prepaid. I wanted to change to GSM.I gave SMS to 1900 for PORT.  But everytime I am getting the reply as “your request cannot be processed” What is the next step I supposed to do
    <

  • vishnu

    what is the customer number of bsnl…..& it is possible how much take time to port?

  • Gajpatil

    hi
    i very much fed up of vodaphone service. i am using this services from past 6-7 years and still the charges i am paying per min is more than any other service providers. when i enquired about the tariffs they said that there are plans with low tariff rates in vodphone. so there is no customer services to guide the customers. They are just looting the customers. now when i requested them to change my plan, they are just running around.